Pepco 23.9.4

An Exelon Corporation – Freeware – Android iOS
out of 9520 votes

Pepco’s free mobile app provides convenient access to account information while on the go. With this app, users can efficiently manage multiple accounts, whether residential or business, directly from their smartphones or tablets. A standout feature is the ability to report power outages and receive real-time updates on the restoration status from any location. The app offers a variety of key features:

Effortlessly view and pay bills
Report power outages and check their status
Access the outage map
Check account balance
View detailed account activity
Manage AutoPay and Budget Billing settings
Report an outage without signing in
View usage data, bill forecasts, and trends
Compare bills
Set alerts for outage status, bill readiness, upcoming payment reminders, and more

Overview

Pepco is a Freeware software in the category System Utilities developed by An Exelon Corporation.

The latest version of Pepco is 23.9.4, released on 10/03/2024. It was initially added to our database on 09/23/2023.

Pepco runs on the following operating systems: Android/iOS.

Users of Pepco gave it a rating of 5 out of 5 stars.

Pros

Reliable electric service with a strong focus on customer satisfaction.
Offers various payment options and programs for bill assistance.
Provides a mobile app for easy account management and payment tracking.
Has a commitment to renewable energy initiatives and sustainability practices.
Responsive customer service and support through multiple channels.

Cons

Limited coverage area, primarily serving specific regions, which may not be accessible to all customers.
Some customers report occasional power outages and service disruptions.
Higher electricity rates compared to some competitors in the market.
The website can sometimes be difficult to navigate, causing frustration for users seeking information.
Limited options for renewable energy sources compared to other energy providers.

FAQ

What services does Pepco provide?

Pepco provides electric utility services to residential and commercial customers in the District of Columbia and Maryland.

How can I pay my Pepco bill?

You can pay your Pepco bill online, via mail, at authorized payment locations, or through automatic bank payments.

What should I do if my power goes out?

If your power goes out, call Pepco's outage reporting number or report the outage through their website or mobile app.

How can I report a gas leak?

To report a gas leak, call Pepco immediately using their emergency number. Do not attempt to investigate the leak yourself.

Does Pepco offer assistance programs for low-income customers?

Yes, Pepco provides various assistance programs and credits for low-income customers, including energy assistance and budget billing programs.

Can I track my energy usage?

Yes, Pepco provides customers with access to online tools that help track energy usage and compare it to previous months.

What should I do if I receive a high bill from Pepco?

If you receive a higher-than-expected bill, check for any unusual usage, contact Pepco for clarification, and inquire about payment plans if needed.

Are there any renewable energy programs offered by Pepco?

Yes, Pepco offers renewable energy programs that allow customers to choose clean energy sources for their electricity supply.

How can I contact Pepco customer service?

You can contact Pepco customer service via their website, by phone, or through their mobile app for assistance with questions or issues.

What steps does Pepco take to ensure safety during storms?

Pepco has emergency response teams prepared for storms, conducts regular maintenance on equipment, and communicates with customers about safety tips.

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